The world of IT has changed, is still changing and doesn’t show any signs of letting up. But this constant transformation is bigger than just IT as the very nature of organizations and how they use technology is changing before our eyes.
This has led even the most ardent service management proponents to question the relevance of ITSM and even IT itself in this time of fundamental change. In this unique “fireside chat,” best-selling author, industry analyst and CIO.com contributor Charles Araujo will share stories of our journey to this point, the impact of emerging technologies and management approaches on the IT function and ITSM profession, and how to successfully take yourself and your organization into this uncharted (but also unbridled) future.
Where
Venue: Hyatt Regency St. Louis ArchAddress: 315 Chestnut St, St. Louis, MO 63102
Open in Google Maps
When
Time: October 3, 2018, 10:15 am - 11:15 am
Who
Public
This event is open to the public.
Why
FUSION18 is where IT service management professionals come together to network and learn the latest in service management best practices and methodology. This conference provides those in service management with the knowledge and tools needed to develop powerful ITSM strategy to inspire your customers and grow your business.
Why Attend FUSION?
An active community of 800 service management professionals join forces to share ideas and find new solutions to help you transform you IT team into an indispensable business partner. Through myriad educational sessions and networking opportunities, you’ll gain the insight needed to prove your department’s return on investment (ROI).
- Connect with service management professionals attending from global brands
- Explore how other organizations are revolutionizing the service management landscape
- Gain new ideas focusing in DevOps, ITIL and IT4IT to introduce into your own service management initiatives
- Break away from the office to expand your network and connect with others in the industry
