|Charles Araujo is the Founder and CEO of The IT Transformation Institute, which is dedicated to helping IT leaders transform their teams into customer-focused, value-driven learning organizations. He is a recognized leader and expert in the areas of IT transformation and IT organizational change. He serves on the boards of itSMF USA and The Executive Next Practices Institute and his articles have been published and referenced by ZDNet, IT Business Edge, ITSM Portal, TechRepublic and itSMF USA’s Forum.
He is the creator of “The Quantum Age of IT,” a vision for the immediate future of IT organizations. He is presently at work on two new books and speaks across a wide range of subjects related to this vision of the future of IT.